Virtual Assistant Services

The longer I serve as a Virtual Assistant, the more blessed I am to develop my skills and gain a deeper understanding of online entrepreneurship as a whole – all while providing a valuable service to you all as my clients and making a decent income that allows for time with my son and daughter, two American Bulldogs, occasional evenings with my volleyball league, and - OF COURSE - the ability to keep the Sabbath Holy! That said, my hours are Monday-Thursday and my rates are humble yet honor the time and knowledge that goes into each project I am blessed to serve in!   

Administrative Support

Administrative support is a key VA role. It makes the client’s life easier and is an easy starting point for anyone familiar with administrative tasks.

  1. Managing client’s calendar/schedule

  2. Building or managing databases (of contacts, for example)

  3. Booking appointments and calls

  4. Making travel arrangements

  5. Monitoring voicemail

  6. File management (in Google Drive, Dropbox, etc.)

  7. Data entry

  8. Creating reports

  9. Generating forms

  10. Preparing slideshows

  11. PDF conversions

  12. PDF merging or splitting (Google docs or other platforms)

  13. Drafting letters, emails, etc.

  14. Preparing agendas

  15. Sending cards/gifts (for holidays, thank you’s, milestone events, etc.)

  16. Setting up spreadsheets

  17. Writing speeches

  18. Drafting presentation slides

Customer Service

Customers take up a lot of time and attention. And thank GOD for them! There are quite a few of these tasks that I can help take off of my client’s plate(s) - because you're spinning 17 at any given time, am I right?!

  1. Processing orders

  2. Processing refunds

  3. Handling customer inquiries

  4. Operating live chat

  5. Following up on orders, inquiries, etc.

  6. Updating member records

  7. Inviting/approving requests to join a membership community

Content Production

Content production, especially for bloggers, is a huge task. This is a great and relatively easy way to be of service to you pro-blogging friends.

  1. Sourcing photos

  2. Editing photos (including adding text).  

  3. Formatting posts to be published

  4. Augmenting posts with social share options (such as Click-to-Tweet)

  5. Adding internal links to posts

  6. Adding affiliate links to posts

  7. Editing posts

  8. Scheduling posts

  9. Coordinating with contributors

  10. Managing an editorial calendar

  11. Topic idea generation

  12. Drafting content

  13. Topic research

  14. Compiling, formatting, and/or uploading ebooks

  15. Keyword research

Social Media

Social media can be a great expansion for any entrepreneurial endeavor! It is ALL ABOUT BUILDING RAPPORT>EARNING RESPECT> which then GAINS RETENTION, REVENUE & REFERRALS! 

  1. Promoting new posts across social media

  2. Promoting old posts across social media

  3. Promoting posts of others’ across social media

  4. Creating unique updates

  5. Sharing images/graphics/videos

  6. Replying to mentions/messages/comments on social media

  7. Designing banners, headers and backgrounds

  8. Setting up new pages, accounts, groups, etc.

  9. Creating Content Calendars to support Specific Campaigns tailored to your niche audience!

  10. Uploading Slideshare presentations

Blog/Website Management

Do you know your way around Wordpress or other blogging platforms?  I can offer blog management services, taking care of everything from comments to broken links. 

  1. Moderating blog comments

  2. Updating plugins

  3. Repairing/updating broken links

  4. Answering comments

  5. Making SEO improvements (headlines, page titles, content, images, etc.)

  6. Reporting trends in blog activity, such as hot topics or comment activity

  7. Removing unwanted pages and posts

Email (Inbox) Management

Most of us are overwhelmed by our inboxes. I save my clients hours upon hours every week by taking care of their inbox and leaving behind only the things they actually need to see.

  1. Replying to common questions

  2. Flagging important messages needing a reply

  3. Following up on outgoing emails

  4. Deleting spam

  5. Unsubscribing from unwanted promotional lists

  6. Tagging and archiving emails

  7. Forwarding messages and inquiries to other team members

  8. Using email plugins to optimize

  9. Drafting responses

Finance

Every business knows that being profitable is always going to allow the ability to help more people! I  can offer these services to assist you in getting organized and keeping the books (and your business) afloat! 

  1. Creating invoice templates

  2. Sending invoices

  3. Processing payments

  4. Managing affiliate payments

  5. Updating a profit and loss statement

  6. Bookkeeping

Email Marketing

Email marketing is another sector that requires a bit of specialized knowledge, but is fairly accessible once you learn the ropes. As internet marketing as a whole begins to grow, email marketing will become an even bigger market. 

  1. Scheduling email campaigns

  2. Designing email templates

  3. Setting up autoresponders

  4. Managing the newsletter

  5. Email list segmentation

  6. Scrubbing email lists

  7. Editing emails

Outreach

Building relationships is something that many entrepreneurs know they need to be doing, but it can easily become a slog. As an assistant, I can take on some of these tasks.

  1. Leaving comments on other blogs

  2. Contacting VIPs, potential partners and others on behalf of the client

  3. Participating in relevant groups or forums

  4. Reaching out to advertisers for ads or sponsored posts

  5. Finding guest post opportunities

  6. Lead generation

  7. Setting up interviews

Marketing

Internet marketing is a “hot topic” right now, and the more you use this rapidly expanding niche, the more valuable your services will be. 

  1. Setting up webinars

  2. Providing tech support during webinars

  3. Overseeing sales funnels

  4. Setting up/managing paid traffic ads

  5. Creating newsletters and autoresponder sequences

Audio/Video Production

If you’re into videos or audio tracks (like podcasts), you’re in a great position to hire me for your audio/video needs!

  1. Write scripts

  2. Produce content (such as intro/outros, illustrations, etc.)

  3. Scrub and edit content

  4. Upload videos to hosting platform (such as YouTube or Wistia)

  5. SEO optimization (YouTube, etc.)

  6. Upload audio to hosting platforms (such as iTunes)

  7. Image editing (basic) for each audio or video piece

  8. Inserting audio or video files on blog or website

  9. Sharing audio or video files across platforms

  10. Audio or video transcription (Free dictation program – but only works with Google Chrome)

  11. Coordinating interviews

  12. Providing background on podcast guests

Website Maintenance

Site maintenance is a critical role, and it requires you to be up on the latest security procedures. You’ll need to know enough to create new pages and troubleshoot issues.

  1. Making security updates

  2. Managing backups

  3. Setting up new sites

  4. Adding new pages

  5. Customizing themes

  6. Installing plugins

  7. Setting up integrations (with social media, mailing lists, etc.)

  8. Setting up and integrating a shop page and/or payment gateway

  9. Creating a custom favicon

  10. Making and installing a custom 404 page

Miscellaneous

As I am blessed with NEW PROJECTS and learn my way around online entrepreneurship, I've began picking up additional valuable skills that aren’t necessarily simple to categorize but are still highly valuable. These are just a few of them.

  1. Virtual event support

  2. Setting up integrations

  3. Creating landing pages, splash pages, opt-in forms, etc.

  4. Keyword ranking reports

  5. Analytics reports

  6. Graphic design

  7. Infographic design

  8. Setting up affiliate programs (using WordPress)

  9. Monitoring online reviews

  10. Monitoring industry news

Final Thoughts:

This list of valuable VA tasks is extensive, but by no means exhaustive. If you’ve got additional requests for technical skills or expertise (for example, with a specific software or marketing method), let me know and we can see if it is in my wheelhouse to learn and implement for you!  Lets be honest! I am building my own business too and I cannot be of service if you aren't! YOUR SUCCESS IS MY SUCCESS! By picking up new skills, understanding business systems at a bird’s-eye level, and/or specializing in one or two specific areas, I make yourself even more marketable and become better equipped to run my own successful business while helping your maintain and grow yours!